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We primarily work with clients in the manufacturing / industrial, professional services, and association industries. 

Don't fit in the industries listed above? We've got you covered! Reach out and let's talk about how we can work on an ongoing or project basis.


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We drive growth and make impactful change in our clients’ marketing, sales, and service programs with HubSpot. From onboarding to optimization and all the steps in between, our team has you covered.

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Customized Marketing Solutions

Your business is unique. Each service is designed entirely around your challenges and goals. See how you can establish a personalized marketing plan, based on your definition of success.


Learn From the Experts

We’re not shy about sharing our knowledge, expertise, and actionable insights you can use to improve your performance. Check out our blog for the latest in what’s new in the world of marketing.

Digital Marketing Resources

We are committed to advancing the industry through collaboration. Check out our resource center filled with templates, tools, ebooks, and more.

Laura PinterMarch 6, 20124 min read

Inbound Industry Report: March 6, 2012

Top marketing news, articles and tips from the first week of March 2012.

Facebook Timeline Comes to Brand Pages

Last week, marketers were abuzz a

bout Facebook’s rollout of updated brand pages, allowing brand pages to look and function in “Timeline” style. The update is available for brand pages now, and will automatically roll out for every page on March 30. To help you make the transition, we’ve compiled the following starter resources:  

Check out how Starbucks utilizes its three "above-fold" tab panels to promote areas of interaction. Since this will be one of the first things visitors see on your Facebook page, consider your placement carefully.

Starbucks Facebook Timeline

LinkedIn & PPC: Social Media for Personal Branding

What does the professional networking site and pay-per-click advertising have in common? Christopher S. Penn (@cspenn) advises LinkedIn users to “stop thinking about LinkedIn as a professional resume, and start thinking about it like a pay-per-click advertisement.”

Penn suggests the following areas to increase your LinkedIn profile views over time:

  • Who will find you? Incorporate relevant, targeted keywords throughout your copy.
  • Just as ads need to be eye-catching, so should your profile. Use a decent headshot.
  • Include a compelling call-to-action in your headline.

Chris Penn LinkedIn Tips for Personal Branding*Penn uses his own profile as an example

Brush Up on Strategic Copywriting

Even veteran copywriters can benefit from the great reminders Amy Harrison (@harrisonamy) offers in the article, 3 Psychological Triggers that Can Move Your Audience from Indifference to Desire. Harrison’s three psychological triggers that pique and maintain curiosity are as follows:

  1. Highlight a gap in knowledge in your headlines, and offer a solution that readers can’t live without.
  2. Compel readers with a simple tease in effort to not lose them.
  3. Don’t stop at the headline. Reveal information throughout the article’s entirety to not only keep attention, but also encourage action.

Once you master the headlines and grabbed your readers’ attention, improve sales copy by ditching the fluffy adjectives. Dee Leopold, managing director of Harvard’s Business School, says, “The best [letters of] recommendations have a lot of verbs. They say, ‘She did this,’ versus adjectives that simply describe you.”

Pump up your copywriting with verbs to successfully sell your product or service—action verbs are specific, persuasive and they increase credibility.

PR Tips

Chris Winfield (@chriswinfield) shares 92 Ways to Get and Maximize Press Coverage, which are applicable to organizations of any size. Winfield’s approach is integrated—going beyond traditional PR and media relations tactics, he encourages programs fueled by social, web and content. Below I've outlined his recommended process:

  • Define—Know what defines your brand, and the kind of coverage you want.
  • Research—Build a media list, and become familiar with target reporters and their work.
  • Connect—Connect by email or phone; become sincerely interested in growing your relationships.
  • Socialize—Be active on social media; interact with and attribute reporters.
  • Attract—Use content development and other inbound marketing efforts to bring reporters to you.
  • Share—Treat coverage like it’s your own content, and drive traffic to the stories.
  • Measure—Track metrics and monitor analytics for referral traffic.

Dale Carnegie PR Relationship Quote*Strong tip for relationship building

At PR 20/20, we take a similar approach, treating PR as a component of the larger, integrated marketing strategy. Media relations efforts are an ongoing relationship, conducted with professionalism and respect.

In the News

Bookmark of the Week

Kissmetrics (@KISSMetrics) defines the six essential elements of a landing page in the infographic, The Blueprint for a Perfectly Testable Landing Page.

What articles made your top list last week? We’d like to hear your opinions.

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