---
title: Tips and Tricks for Driving Member Participation and Retention With Personalization | On-Demand Webinar
description: Unlock the power of personalization. Learn how to elevate your association's user experience in this on-demand webinar featuring HubSpot personalization tips.
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---

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 WEBINAR | ON DEMAND

# The Power of Personalization

## **Tips and Tricks for Driving Member Participation and Retention**

## Personalization Done Right

If you're a marketing professional looking to boost member engagement and retention amid evolving user behaviors and preferences, it's time to tap into the power of personalization.

You can create a **stronger connection** that **drives engagement and loyalty** by tailoring your communications and offerings to your members' **unique needs and interests**.

Not sure where to start? Our on-demand webinar with AIIM's former Chief Marketing Officer explores practical strategies and best practices for implementing personalization in your association's marketing efforts.

**In this 1-hour webinar, you'll learn:**

- The importance of personalization, especially as it relates to member engagement and building meaningful relationships with members.
- How to face challenges like limited member engagement, changing member needs, lack of personalization, and competition for attention.
- Best practices and practical tips for personalizing the member experience, such as segmenting member data and targeting messaging with personalization tokens and smart content.

- Meet Your Presenters

Meet Your Presenters

![AK circle headshot](https://www.readynorth.com/hs-fs/hubfs/HubSpot%20for%20Associations%20Webinars/AK%20circle%20headshot.png?width=318&height=318&name=AK%20circle%20headshot.png)

**Allison Kral**

Senior Consultant, Ready North

 

A senior consultant at Ready North, Allison has nearly 10 years of experience in writing, editing, and marketing. Her HubSpot expertise has helped clients across a range of industries meet their goals of earning leads, growing revenue, and, most importantly, connecting with their target audience.

 

<https://www.linkedin.com/in/allisonbarwacz/>

 

![Tony Paille headshot](https://www.readynorth.com/hs-fs/hubfs/HubSpot%20for%20Associations%20Webinars/Tony%20Paille%20headshot.png?width=318&height=318&name=Tony%20Paille%20headshot.png)

**Tony Paille**

Former Chief Marketing Officer, AIIM

 

Serving as the chief marketing officer at AIIM for 10 years, Tony is an experienced marketing and sales leader with a passion for inbound marketing. His marketing efforts have helped position AIIM as a trusted source in information management with timely and relevant content.

 

<https://www.linkedin.com/in/tonypaille/>

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