---
title: Social Media Marketing
---

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# Social Media Marketing

*People create, share, and exchange information and ideas in virtual communities and networks.* (Source: [Wikipedia](http://en.wikipedia.org/wiki/Social_media))

Social media has changed the game. Everyone is an author, as social offers powerful ways to connect to the people your organization cares about most. Use social media to **listen, build relationships and bring value** to your most relevant communities.

- Monitor your **brand**.
- Optimize **reach**.
- **Engage** your biggest fans.
- Improve **customer service**.
- **Stay relevant** and updated on industry news.
- Establish **expertise and influence**.

Below, we’ve compiled additional resources to keep you on top of social media’s latest trends, and power your organization’s social media efforts. 

## Social Media Resources

### Books

- [Trust Agents: Using the Web to Build Influence, Improve Reputation, and Earn Trust](http://www.amazon.com/gp/product/0470635495/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=0470635495&linkCode=as2&tag=markescore-20), by Chris Brogan and Julien Smith
- [Return on Influence: The Revolutionary Power of Klout, Social Scoring, and Influence Marketing](http://www.amazon.com/gp/product/0071791094/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=0071791094&linkCode=as2&tag=markescore-20), by Mark Schaefer
- [Social Media ROI: Managing and Measuring Social Media Efforts in Your Organization](http://www.amazon.com/gp/product/0789747413/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=0789747413&linkCode=as2&tag=markescore-20), by Oliver Blanchard
- [Socialnomics: How Social Media Transforms the Way We Live and Do Business](http://www.amazon.com/gp/product/0470477237/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=0470477237&linkCode=as2&tag=markescore-20), by Erik Qualman
- [Smart Business, Social Business: A Playbook for Social Media in Your Organization](http://www.amazon.com/gp/product/0789747995/ref=as_li_ss_tl?ie=UTF8&camp=1789&creative=390957&creativeASIN=0789747995&linkCode=as2&tag=markescore-20), by Michael Brito

### Ebooks

*Note: The following links require registration for download.*

- [Fish Where the Fish Are](http://www.chrisbrogan.com/fishebook/), by Chris Brogan
- [How to Monitor Social Media in 10 Minutes a Day](https://www.hubspot.com/social-media-monitoring-in-10-minutes-ebook/), via HubSpot
- [ROI of Social Media: Myths, Truths and How to Measure](http://www.salesforcemarketingcloud.com/resources/ebooks/roi-of-social-media-myths-truths-and-how-to-measure/), via Salesforce
- [Social Media Marketing Kit](https://www.hubspot.com/social-media-marketing-kit/) (3 guides), via HubSpot
- [The Definitive Guide to Social Marketing](http://pages2.marketo.com/dg2-social-marketing.html), via Marketo
- [The New Rules of Viral Marketing: How Word-of-Mouse Spreads Your Ideas for Free](https://www.davidmeermanscott.com/documents/Viral_Marketing.pdf), by David Meerman Scott
- [45 Amazing Social Media Charts and Graphs](https://www.hubspot.com/marketing-ebook/the-social-media-data-stacks/), via HubSpot

### Blogs

- Mashable (Category: [Social Media](http://mashable.com/social-media/))
- [Social Media B2B](http://socialmediab2b.com/)
- [Social Media Examiner](http://www.socialmediaexplorer.com/)
- [Social Media Explorer](http://www.socialmediaexplorer.com/)
- [Social Media Today](http://socialmediatoday.com/)
- [Sprout Insights](http://sproutsocial.com/insights/)
- [The Social Media Marketing Blog](http://www.scottmonty.com/)
- TopRank Online Marketing Blog (Category: [Social Media](http://www.toprankblog.com/category/social-media/))

Examples of highlighted PR 20/20 blog posts related to [Social Media](https://www.pr2020.com/categories/social-media?hsLang=en):

- [The Case for Social Business: Recapping Nielson’s 2012 Social Media Report](https://www.pr2020.com/blog/the-case-for-social-business-recapping-nielsons-2012-social-media-report?hsLang=en)
- [Social Media Monitoring Tools Comparison Guide: 2012 Edition](https://www.pr2020.com/blog/social-media-monitoring-tools-comparison-2012?hsLang=en)
- [My Online Journey into Married Life: Changing My Name on Social Profiles](https://www.pr2020.com/blog/changing-name-on-social-profiles?hsLang=en)
- [Social Media Updates: How Do You Know What to Post Where?](https://www.pr2020.com/blog/social-media-updates-how-do-you-know-what-to-post-where?hsLang=en)

### Events

- [Social Media Marketing World](http://www.socialmediaexaminer.com/smmworld/)
- [Social Media Week](http://socialmediaweek.org/conferences/)
- [YouToo Social Media Conference](http://www.youtoosm.com/)

### Organizations

- [Social Media Club](http://socialmediaclub.org/)
- [Word of Mouth Marketing Association](http://www.womma.org/) (WOMMA)

### Influencers (people to follow on social networks)

- Amber Naslund ([@ambercadabra](http://twitter.com/AmberCadabra))
- Ann Handley ([@marketingprofs](http://twitter.com/marketingprofs))
- Chris Brogan ([@chrisbrogan](https://twitter.com/chrisbrogan))
- Dan Zarella ([@danzarrella](https://twitter.com/danzarrella))
- Dave Kerpen ([@davekerpen](https://twitter.com/DaveKerpen))
- Jason Fallls ([@jasonfalls](https://twitter.com/JasonFalls))
- Jay Baer ([@jaybaer](https://twitter.com/jaybaer))
- Jeff Bullas ([@jeffbullas](http://twitter.com/jeffbullas))
- Jesse Stay ([@jesse](https://twitter.com/Jesse))
- Lee Odden ([@leeodden](http://twitter.com/leeodden))
- Mark Schaefer ([@markwschaefer](http://twitter.com/markwschaefer))
- Michael Stelzner ([@mike\_stelzner](https://twitter.com/Mike_Stelzner))
- Mitch Joel ([@mitchjoel](http://twitter.com/mitchjoel))
- Scott Stratten ([@unmarketing](https://twitter.com/unmarketing))
- Viveka von Rosen ([@linkedinexpert](https://twitter.com/LinkedInExpert))

We’ve started a Twitter list that includes those listed above. We’ll continually add to this list too. To follow, check out our [Marketing Leaders](http://twitter.com/MKTScore/marketing-leaders) list on Twitter. 

### On-Demand Education

*Note: The following links require registration.*

- [Hoot Suite University](http://learn.hootsuite.com/)
- [Social Media Marketing](http://www.socialmediaexaminer.com/tag/social-media-marketing-podcast/) \[podcasts\] with Michael Stelzner
- [Social Fresh](http://socialfresh.com/)

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